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Palace Resorts: Mexico is calling!

If Mexico has been calling your name, you don't want to miss this blog. We've got the 4-1-1 on one of the hottest spots to sink your toes into the sand and enjoy Cancun to its fullest potential.

We're talking about the Moon Palace Complex. Comprised of two distinct resorts (Moon Palace Cancun and Moon Palace The Grand) your family will be living it up in the Mexican sun and making memories that you'll be talking about for years to come. Check out this resort review from our agent Tammy, who breaks down why this resort may be right for you.


Located on the shores of the Riviera Maya, you’ll find a massive, state of the art resort compound full of dining and entertainment options for adults and children of all ages. This gorgeous piece of real estate is a short drive from the Cancun International Airport.

Upon arrival, you will go arrive through their security gates, each vehicle is stopped and every driver questioned about their purpose for visiting the property. Once cleared, they'll be invited to enter the resort complex. When it is time to exit, the vehicles must "check out" - it's Palace's process for keeping track of all vehicles on property, at all times.

Moon Palace Cancun

Being the original resort, it is comprised of two sections: Sunrise and Nizuc. Palace's website describes it best, "Moon Palace Cancun teems with energy, luxury, and possibility. This dynamic all-inclusive resort features fine gourmet dining and unlimited premium drinks. Enjoy pristine beaches, a 27-hole Jack Nicklaus Signature golf course, our world-class Awe Spa, exotic tours, the best nightly entertainment, and super-fun kids and teens areas."

Due to the immense size of this property, or compound, you will find an internal transportation system. This system has little stops throughout the properties, where golf carts driven by staffers will run you all around the resort.

Moon Palace The Grand

This portion of the complex is the newer of the two resorts, as well as the largest of the two.

Note: Guests who stay at The Grand have access to ALL of the amenities at Moon Palace, but guests who stay at Moon Palace only have access to the amenities offered at Moon (including both the Nizuc and Sunrise sections). While Moon Palace can certainly stand on her own as a fantastic resort with plenty to do, once you see what The Grand has to offer your jaw will hit the floor.

"Say 'Hasta la vista' to all things ordinary at Moon Palace The Grand – Cancun. Unwind in our luxurious accommodations. Cool yourself in one of nine refreshing pools or sip unlimited premium drinks at our many bars. Luxuriate at our largest Awe Spa yet, or make a splash at this resort's exciting Water Park." [excerpt from the Palace Website]

Great Things About These Resorts

The Palace app is both essential and a fabulous asset for guests of these resorts. Some of the many things guests are able to do using the app, include, but are not limited to:
  1. Order room service

  2. Schedule room service

  3. Check for details such as: restaurant hours, menus and dress codes

  4. View the entertainment schedule

  5. Request additions to your mini-bar/fridge

  6. Request toiletries from housekeeping

  7. Schedule and price spa services at the Awe Spa

And bonus! Both of the beaches at the Moon Palace Resorts have beautiful white sand, loungers, palm trees palapas, and hammocks.

Here are a Couple More Fun Facts:

  • Guests of Moon Palace may purchase a day pass to The Grand. These passes are $95 a day and subject to capacity of The Grand.

  • Every room in every Palace owned resort has a jacuzzi tub in the room or on the balcony.

  • The lobbies of both resorts feature marble walls with imbedded artwork and stained-glass ceilings with Turkish marble throughout. Blown glass chandeliers light up the areas throughout the resorts.

  • The Teen Club arcade is pretty amazing featuring gaming systems, ice treats and large arcade games - all at no additional cost.

  • The Grand offers both a Family Section and an Adult Section.

  • With a stay at The Grand, you will have access to 27 dining options with 11 at The Grand + 16 from Moon Palace

  • The Grand has 9 pools, each with a different theme. The Adults only pool has swings in the center, a little store, and a great party vibe. The Water Park at The Grand has a lazy river as well as lots of waterslides.

  • The Grand has a kid’s club that would rival Dave & Busters. Here you will find laser tag, bumper cars, climbing activities, large video games. Children ages 4-8 will require the supervised activities.

  • The Grand has a bowling alley for an additional fee.

  • The Library at The Grand, which features a cool prohibition theming, offers live jazz music.


Want to make memories in Mexico with your family this year? Contact your MMV agent to start planning your next fiesta! Need a quote? Request one today!

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